Still Want to Cancel? Here’s What to Expect
If you decide to move forward in cancelling your community solar subscription, here’s how the process works:
- Submit the Cancellation Form: Let us know you want to cancel by filling out the form on this page.
- Email Confirmation: You will receive an email in 3-5 business days indicating that we received your request and are processing your cancellation.
- Utility Notification: We submit all cancellations once a month, but each electric utility company processes them according to their own schedule.
- Cancellation Timeline: Depending on your utility company, cancellations can take up 60 days to take effect, in which you will still see solar credits on your electric bill.
We’re here to guide you through this process and ensure there are no surprises along the way. If you have further questions, call us at 888-606-0054 or email us at hello@neighborhoodsun.solar.