Actualmente no tenemos nuestro sitio web ni nuestra plataforma de registro en español, pero lo invitamos a conectarse con Natalia Franco: (240) 985-8641 | natalia.franco@neighborhoodsun.solar), quien puede ayudarlo con nuestro proceso de registro y asegurarse que comprenda cómo funciona el programa.

Frequently Asked Questions

What is Community Solar?
Community Solar is a local energy option that makes solar power available to renters and homeowners with no up-front costs or expensive solar panels. Our community solar facilities within Washington, DC generate power from the sun and deliver it into the PEPCO DC power grids.
How does the Neighborhood Sun program work?
Your PEPCO DC account will be linked to Neighborhood Sun. This generates solar credits on your PEPCO DC bill, reducing the amount you owe to PEPCO DC – and you’ll save with a 25% discount from Neighborhood Sun for those credits.
Do I need to own my home or apartment to participate?

Nope! Renters and homeowners alike have access to savings with our solar energy; and remember—no installation or maintenance necessary!

Do I need to install panels on my roof or property?

No solar panels or installations necessary. It’s simple to get started with no additional sign-up fees and no cost to cancel.

Are there any sign-up fees?

It’s free to enroll, with no upfront costs. If you choose to cancel for any reason, or move out of PEPCO DC’s service area, there’s no fee to cancel.

How much can I save?

You’ll save 25% on your monthly electricity costs when you pay with a credit or debit card, or auto debit from your bank. Either way, your savings are guaranteed.

What happens to my utility account?

Nothing. You’ll continue to have an account with PEPCO DC, and start to save money.

Will I continue to receive a bill from PEPCO DC?

Yes, your PEPCO DC bill will show a credit for the solar energy allocated to you. There is no change to your PEPCO DC service. You’ll receive a monthly statement from Neighborhood Sun listing your discounted cost of electricity and how much money you’ve saved each month.

Where can I find my account number?

Your existing utility account number can be found on your PEPCO DC utility bill or by signing into your utility account online.

Are you an electricity supplier (ESCO)?

No, Neighborhood Sun is a community solar acquisition and management organization, which is not the same as a third-party retail energy supplier. Instead, Neighborhood Sun provides solar electricity to your utility company and you get a credit for the value of the electricity generated on your behalf. Your discount is also guaranteed for up to 20 years, unlike retail energy suppliers who offer short-term savings and can change rates often.

 

What's the catch?

There is none. PEPCO DC remains your electric company. As a member of Neighborhood Sun, you’ll simply receive monthly savings automatically.

I have other questions - whom should I ask?

You can call us at (888) 606-0054. We’re available Monday to Friday from 9:00 a.m. to 6:00 p.m. ET.

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  (888) 606-0054       hello@neighborhoodsun.solar     8455 Colesville Rd. Suite 1025, Silver Spring, MD 20910